Shipping Policy

Shipping Policy

Last Updated: June 2026

At KhaasLog, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.

Delivery Coverage

We proudly offer nationwide delivery across Pakistan through trusted courier partners.

Whether you are located in a major city or a remote area, we strive to ensure your order reaches you in a timely manner.

Order Confirmation

After placing your order:

  • Our team will contact you for order confirmation within 24 hours.
  • Orders are processed only after successful confirmation.

Please ensure your phone number is accurate and accessible.

Order Processing Time

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays may require additional processing time.

Estimated Delivery Time

Major Cities

  • 2–4 Working Days

Other Cities & Remote Areas

  • 3–5 Working Days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

Nationwide Shipping Rate

PKR 300

Shipping charges will be displayed at checkout before order completion.

Payment Methods

We currently accept:

  • Cash on Delivery (COD)
  • EasyPaisa
  • JazzCash
  • SadaPay

COD is available across most locations in Pakistan.

Order Tracking

Once your order is dispatched, tracking information may be provided via:

  • WhatsApp
  • SMS
  • Phone Call

Customers may also contact our support team for shipment updates.

Delivery Attempts

If the courier is unable to deliver due to:

  • Incorrect address
  • Unavailable recipient
  • Incorrect contact information

Additional delivery attempts or shipping charges may apply.

Delayed Deliveries

While we work with reliable courier partners, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier operational issues

KhaasLog is not responsible for delays caused by third-party courier services.

Damaged Packages

If your package arrives damaged:

  1. Take clear photos immediately.
  2. Contact our customer support within 48 hours.
  3. Provide your order details for assistance.

Our team will review the issue and provide an appropriate resolution.

Contact Information

KhaasLog
📧 Email: khaaslog97@gmail.com
📞 Phone: 0334 1111635
📍 PCSIR Society Phase 2, Lahore, Pakistan